All new postgraduate research students at UNSW are automatically given a student email address upon enrolment. This is coordinated by the IT Services office.

Your student email is formulated as:

zyourstudentnumber@student.unsw.edu.au

Important information is often sent to your student email address. It is your responsibility to ensure that you receive it, so it is vital that you activate and check your student email address.

IT Services also provides a Service Desk for all students at the University, so if you require assistance with your student email account, you will need to contact them.

However, before contacting them directly, you should refer to the following information.

In order to access your student email address, you need to acquire a UniPass (password) and activate your account. You can also change your address so it is easier to remember, or redirect it to a pre-existing personal email address.

For further information on any of the topics listed below please follow the links:

If you have any other problems that cannot be solved by visiting the IT Services website, you can send them an email, phone them on 9385 1333/1777, or visit them in person on Level 2 of the Library Building.

The UNSW Library provides a number of computer services for students. For a listing of the full range of services, click here.